Hilti Tool Repair Service

We stand behind our customers, and the quality of our tools, with an industry-leading service promise to match. This is why we offer:

Up to 2 years wear and tear coverage: We will repair your tool completely free of charge for up to 2 years from the date of purchase. This includes damage resulting from normal wear and tear. You won't pay for parts, labour or even pick- up and delivery. After the wear & tear period, the cost of paid repairs are capped for the remaining warranty period.

1 month repair warranty: If your tool breaks down within 1 month of a paid repair, we repair free of charge. This also covers wear and tear, free pick-up and delivery.

Limits to the cost of repairs for maximum cost control: We limit your repair cost in the 3rd year. A charged repair will never cost you more than 30% of the list price of a brand new replacement tool. If the actual cost of labour and parts is less, then that is all you'll pay

Super fast. Pleasantly predictable. Incredibly simple.

Our 1 month repair guarantee

If your tool breaks down within 1 month of a paid repair, we will repair it free of charge. This also covers 

• wear and tear,
• labour
• and even free pick-up and delivery.

Limits to the cost of repairs for maximum cost control

• After the 2-year no cost period, we then limit the cost of any repair. This is capped as 30% of the list price of a new tool by the time of repair.
• If the cost of the repair is lower than this percentage, then of course you’ll pay just the cost of the actual repair.